Note: this text was migrated from the Just Property Namibia website and is a close but AI-assisted extraction — please have it confirmed by your legal team before treating it as final.

Introduction

We respect your privacy and take it very seriously. We are Just Property, and this is our plan of action for the protection of your personal information. It describes how we collect, use, disclose, and store your personal information.

Application

This policy applies to you when you visit our website, use our application, or order our products or services as a customer.

Personal information

Your personal information includes information we collect automatically when you visit our website or use our application, accept on registration or submission, get through an order, or you provide voluntarily. It excludes anonymous, de-identified, statistical, and public information. You may only send us your own personal information, or someone else’s with their permission.

Acceptance and changes

You may not order any of our products or services if you do not accept this policy or any changes to it. We may change this policy at any time and will notify you of changes on our website, through our application, or by email.

Collection

We collect information automatically through your browser and our application (including IP address, browser and system details, and usage information), on registration or submission (name, surname, email address), through an order (products or services information), and voluntarily. We will get your consent to collect personal information in accordance with applicable law.

Use

We may process your personal information to fulfil our obligations to you, use cookies to personalise your experience, send administrative and update messages, and provide targeted content. We will not send promotional messages unless you have opted in. We may monitor and record calls unless you request otherwise.

Disclosure

We may share your personal information with other companies in our group, contractors who help us meet our obligations to you, or third parties as required by applicable law. Anyone we share it with is required to honour this policy wherever possible.

Security

We take the security of personal information seriously and comply with applicable data protection laws, hosting our website in a secure server environment with firewall and other advanced security measures.

Storage

You may ask us to provide, correct, update or delete the personal information we hold on you, subject to our obligations and applicable law. We will only keep your personal information for as long as necessary to fulfil our obligations to you.

General

You may update or remove your personal information through our website, application, or by contacting us. We are not responsible for anyone else’s privacy policies or practices. Please contact us by email with any questions about this policy.